I had used another franchise out of state to frame 10 certificates several years ago. Recently I noticed one of the frames began to delaminate. I contacted Rich and Sandi for help and they reached out to the Great Frame Up I had used initially, then contacted the original distributor. The specific frame had been discontinued for that reason, but they were able to obtain a replacement which was almost identical. They re-framed all pieces quickly and professionally. What a great experience! Although I live in Charlotte Rich and Sandi have found a new customer in me. Thank you!!
Rich really took the time to help us select beautiful high quality frames, matting and glass. The finished pieces were beautiful. Can't wait to get some additional art framed.
It is truly is the most beautiful thing. It will absolutely bring tears to W’s eyes. This photo had so much meaning in it and you went above and beyond to capture that western style. We cannot thank you enough.